ShopmindAI Terms of Service

Last updated: June 20, 2026

1. Acceptance of Terms

By installing or using ShopmindAI ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not install or use the App.

2. Description of Service

ShopmindAI provides an AI-powered customer support chat widget for Shopify merchants. The App enables automated responses to customer questions using your store's product data and trained Q&A.

3. Merchant Responsibilities

• You are responsible for the accuracy of Q&A content you provide for training.
• You must not use the App for any unlawful purpose or in violation of Shopify's policies.
• You are responsible for ensuring compliance with applicable laws in your jurisdiction.

4. Data Usage

We collect and process data as described in our Privacy Policy. By using the App you consent to that processing.

5. Billing

Paid plans are billed through Shopify's native billing system. Charges appear on your Shopify invoice. You may cancel at any time from the Pricing page inside the App.

6. Limitation of Liability

ShopmindAI is provided "as is". We are not liable for any indirect, incidental, or consequential damages arising from your use of the App. Our total liability shall not exceed the fees paid by you in the 30 days preceding any claim.

7. Termination

We may suspend or terminate your access if you violate these terms. You may terminate at any time by uninstalling the App from your Shopify Admin.

8. Changes to Terms

We reserve the right to update these terms. Continued use of the App after changes constitutes acceptance of the revised terms.

Contact

Questions? Email admin@expanssyaglobal.com